Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Our esteemed establishment is a distinguished hotel recognized for offering luxury accommodations and impeccable service that meets the highest standards of hospitality. Known for its commitment to excellence and attention to detail, the hotel strives to provide guests with an unforgettable experience characterized by comfort, elegance, and the finest amenities. As a leader in the luxury hospitality industry, the hotel is proud to have earned a Forbes Five Star rating, a testament to its dedication to outstanding quality and guest satisfaction. With a strong emphasis on personalized service and maintaining pristine environments, the hotel ensures that every aspect of a... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to stand and walk for extended periods
- reliable and punctual
- ability to operate cleaning equipment safely
- understanding of safety and sanitation regulations
- ability to maintain confidentiality
- ability to work evenings and flexible hours as required
Job Qualifications
- Positive, outgoing and friendly personality
- ability to provide excellent guest service
- ability to perform basic arithmetic
- exercise good judgment and be a clear thinker in pressure situations
- ability to focus attention to detail
- ability to follow directions and work without direct daily supervision
- team player
- experience in hospitality industry or equivalent preferred
- knowledge of proper chemical handling preferred
- basic ability to communicate in English
- bilingual English/Spanish preferred
Job Duties
- Complete 24 turndown rooms between the hours of 5:30-9:30pm
- complete daily assigned stayover and checkout rooms/credit, usually 3-4 credits per day between 1:30pm-5pm
- turndown occupied and arrival guest rooms including replace used amenities, ice, towels, glasses, turndown bed, leave chocolates, empty trash, close drapes, and turn on music following proper sequence
- clean occupied and departure rooms including make beds, vacuum, dust, scrub restrooms, clean patio, and refresh and supply guest room amenities
- efficiently process and prioritize tasks
- be attentive to guests, continually serving them to ensure enjoyable visits
- remain calm and courteous in demanding and difficult guest situations, resolving whenever possible and reporting to supervisor or manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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