Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals
Travel Discounts
entertainment discounts
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D insurance
supplemental life insurance
Voluntary options - critical illness
Voluntary options - accident
Voluntary options - hospital indemnity
Voluntary options - short term disability
Voluntary options - legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
Our esteemed hotel is dedicated to providing an unparalleled guest experience through exceptional service and meticulous attention to detail. As a renowned establishment in the hospitality industry, we pride ourselves on maintaining high standards of cleanliness and comfort, ensuring that every guest feels welcomed and valued during their stay. With a dynamic team of hospitality professionals committed to excellence, we continuously strive to set the benchmark for outstanding customer service and operational efficiency. The hotel environment offers an invigorating blend of teamwork and individual responsibility, where each member plays a vital role in contributing to the overall guest satisfaction and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping operations
- Supervisory experience preferred
- Knowledge of cleaning chemicals and equipment
- Strong communication skills in English
- Physical ability to perform duties including lifting and standing for extended periods
- Reliable and punctual
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Previous hotel housekeeping experience preferred
- Previous supervisory experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- Knowledge of equipment such as vacuums, commercial washers and dryers
- Proficiently speak, read, write, and comprehend the English language
- Ability to speak other languages in a multicultural work environment can be extremely helpful
- Able to prioritize and organize work assignments and delegate responsibilities
- Demonstrate genuine care for customers and team members
- Able to work in a fast-paced environment
- Able to work independently and as part of a team
- Able to input information into a computer
Job Duties
- Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area to ensure product quality standards are met and that optimum service is provided to hotel guests
- Educate and train all employees in compliance with hotel standards
- Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
- Carry out special needs and requests of the guests, VIPs and repeat visitors
- Assist with tracking inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and ordering needed supplies and amenities on monthly/quarterly basis
- Assist Executive Housekeeper with implementing and maintaining ongoing general cleaning programs
- Assist Executive Housekeeper with conducting monthly department meetings with housekeeping staff
- Request and follow-up on maintenance issues/problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees
- Assist in resolving guest complaints regarding service and/or room cleanliness
- Stay mindful of monthly budget, keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests, if needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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