Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary options – critical illness/accident/hospital indemnity/short term disability/legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
The hiring establishment is a reputable hotel known for delivering exceptional guest experiences through outstanding hospitality and meticulous attention to detail. With a focus on providing a comfortable and clean environment for all guests, the hotel continually strives to uphold the highest standards of service and product quality. As part of the hospitality industry, the hotel emphasizes teamwork, professionalism, and guest satisfaction to create memorable stays for every visitor. The hotel offers a dynamic work environment that values employees' contributions and encourages growth and development within the organization. The employment type for this role is full-time, and the position typically... Show More
Job Requirements
- High school diploma or equivalent
- Previous housekeeping experience in a hotel setting
- Supervisory or team leadership experience
- Knowledge of cleaning chemicals and equipment use
- Strong communication skills in English
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform housekeeping tasks and supervise a team
- Basic computer literacy
- Ability to handle guest requests and resolve complaints professionally
Job Qualifications
- Previous hotel housekeeping experience preferred
- Previous supervisory experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- Knowledge of equipment such as vacuums, commercial washers and dryers
- Proficiently speak, read, write and comprehend the English language
- Ability to speak other languages in a multicultural work environment considered helpful
- Ability to prioritize and organize work assignments and delegate responsibilities
- Demonstrate genuine care for customers and team members
- Able to work in a fast-paced environment
- Able to work independently and as part of a team
- Able to input information into a computer
Job Duties
- Supervise and inspect daily cleaning of guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area to ensure product quality standards are met and optimum service is provided to hotel guests
- Educate and train all employees in compliance with hotel standards
- Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
- Carry out special needs and requests of the guests, VIPs and repeat visitors
- Assist with tracking inventory including guestroom amenities, linen, terry, laundry facilities, and cleaning supplies and ordering needed supplies and amenities on monthly or quarterly basis
- Assist Executive Housekeeper with implementing and maintaining ongoing general cleaning programs
- Assist Executive Housekeeper with conducting monthly department meetings with housekeeping staff
- Request and follow-up on maintenance issues or problems with engineering department to protect hotel assets and ensure a safe, accident-free environment for guests and employees
- Assist in resolving guest complaints regarding service and/or room cleanliness
- Stay mindful of monthly budget, keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests if needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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