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Housekeeping Supervisor - The National

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
uniform provided

Job Description

The National, Autograph Collection, located in the historic First National Center of Oklahoma City, is a premier luxury hotel offering an extraordinary hospitality experience. Situated in a breathtaking Art Deco masterpiece built in 1931 and meticulously restored, this iconic destination seamlessly combines rich history with modern luxury. The property features 146 elegantly designed guest rooms and suites, the award-winning Tellers Italian restaurant, The Great Hall event space, and numerous other upscale amenities that set a new standard for refined hospitality in the region. Known for its architectural grandeur and vibrant mixed-use environment, The First National Center encompasses luxury retail, fine... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping experience
  • Previous supervisory experience
  • Strong computer skills
  • Knowledge of company policies and procedures
  • Positive attitude and guest service aptitude
  • Flexible availability
  • Physical ability to stand and walk up to 6 hours per day
  • Ability to sit, stoop, kneel, or crouch
  • Ability to lift or move up to 25 pounds
  • Wear closed toe, non-canvas and non-skid soled shoes

Job Qualifications

  • High school diploma or equivalent
  • Strong computer skills including Word and Excel
  • Working knowledge of company policies and procedures
  • Previous housekeeping and supervisory experience
  • Aptitude for guest services and positive attitude
  • Ability to work a flexible schedule

Job Duties

  • Assist Director of Housekeeping in his/her absence to facilitate all aspects of daily housekeeping operations
  • Provide feedback on staff performance to Director of Housekeeping
  • Assist in determining specific work assignments for room attendants and support staff according to staffing guides and occupancy rate
  • Distribute assignment, making necessary changes during shift
  • Ensure attractive and clean facility in rooms and all public areas including offices and supply closets
  • Monitor progress of housekeeping associates ensuring training, policy familiarity, cleaning standards, timely completion, and job comfort
  • Make sure all housekeeping associates clock in properly and wear uniforms each workday
  • Assist in keeping payroll budgets aligned with departmental budget and report accurately
  • Ensure quality control training and safe use of chemicals and equipment
  • Schedule daily special cleaning projects
  • Coordinate linen handling including inventory, distribution, collection, and storage organization
  • Ensure ready rooms are reported timely to front desk
  • Comply with and enforce key security procedures
  • Respond promptly to housekeeping requests from guests or management
  • Perform housekeeping duties if staff levels are inadequate

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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