MGM Resorts logo

MGM Resorts

Housekeeping Supervisor - MGM Springfield

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $20.00 - $1.00
clock

Work Schedule

Standard Hours
Flexible
Weekend Shifts
diamond

Benefits

healthcare
financial benefits
Time Off Benefits
wellness incentive programs
Employee Discounts
Free Meals
Professional Development

Job Description

MGM Resorts International, a world-renowned leader in the hospitality and entertainment industry, is situated in Springfield, Massachusetts. This prestigious company is celebrated for bringing an extraordinary blend of excitement, diversity, and world-class entertainment to millions of guests every year. MGM Resorts operates some of the most iconic hotels and casinos globally, creating unique and show-stopping experiences. Known for its commitment to innovation, impeccable service, and vibrant culture, MGM Resorts continuously seeks talented individuals who thrive in dynamic environments and aim to make a meaningful impact.

At MGM Resorts, the role of Housekeeping Supervisor is integral to maintaining the luxurious... Show More

Job Requirements

  • High school diploma or GED
  • At least 1 year of relevant housekeeping experience
  • Minimum 2 years of supervisory or management experience preferably in a hotel or resort
  • Ability and willingness to work full-time 8-10 hour shifts including weekends and holidays between 7 a.m. and 12:45 a.m.
  • Bilingual in English and Spanish preferred

Job Qualifications

  • High school diploma or GED
  • 1+ years of prior relevant housekeeping experience
  • 2+ years of prior relevant supervisory or management experience preferably in a resort setting
  • Strong leadership and communication skills
  • Bilingual in English/Spanish preferred

Job Duties

  • Oversee daily housekeeping operations to ensure cleanliness and high standards on assigned floors
  • Resolve guest complaints promptly and maintain excellent customer service
  • Conduct inspections of guest rooms and manage records of repairs and quality of work
  • Supervise and train housekeeping staff ensuring compliance with policies and safety regulations
  • Complete daily reports and submit required paperwork using technology

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: