HOUSEKEEPING SUPERVISOR - HOME2 SUITES / TRU BY HILTON MIAMI AIRPORT SOUTH BLUE LAGOON
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Baywood Hotels is a reputable hospitality company known for delivering excellent guest experiences through quality service and a commitment to cleanliness and comfort. As part of a well-established hotel group, Baywood Hotels upholds high standards in their operations to ensure every guest enjoys a pleasant and memorable stay. The company's dedication to excellence extends to its valued employees, offering opportunities for growth and a supportive work environment. With a focus on professionalism, teamwork, and safety, Baywood Hotels strives to maintain a positive atmosphere for both guests and staff.
The role of Housekeeping Supervisor is a vital position within Baywood Hotels... Show More
The role of Housekeeping Supervisor is a vital position within Baywood Hotels... Show More
Job Requirements
- High school graduate or equivalent
- Minimum 1 year previous hotel housekeeping experience or 2 plus years related employment
- Ability to read and understand chemical labels and Safety Data Sheets
- Ability to communicate effectively with guests and coworkers
- Ability to perform physical labor including lifting up to 40 pounds
- Ability to work independently and follow schedule
- Ability to work within scheduling guidelines
Job Qualifications
- High School graduate or equivalent
- Combination of vocational and on-the-job training may substitute for degree
- Brand certifications preferred
- Minimum 1 year previous hotel housekeeping experience
- Previous hotel experience preferred
- Ability gained through 2 or more years related employment or on-the-job training may substitute for hotel housekeeping experience
- Brand experience preferred
- Ability to read and understand chemical labels and Safety Data Sheets
- Ability to gain knowledge of applicable franchise standards and procedures
- Ability to complete housekeeping forms and communicate problems or unusual conditions to management
- Ability to read and comprehend manuals
- Ability to positively communicate with guests and coworkers
- Ability to work within scheduling guidelines
- Ability to work with minimal or no supervision
- Ability to follow schedule and perform physical labor
Job Duties
- Supervises the work of the housekeeping staff in assigned area
- Inspects all areas of hotel that the department is responsible for cleaning
- Immediately rectifies any issues
- Promptly reports any maintenance issues
- Trains, directs housekeeping associates in their assigned duties
- Evaluates their work performance
- Checks all vacant rooms
- Ensures staff is following all uniform and appearance standards
- Checks all housekeeping carts for linens, supplies and neatness
- Reports any unusual activity or areas of concern to manager
- Ensures that storage rooms including linen closets are cleaned and stocked with linen supplies daily
- Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely
- Follows proper key control procedures to ensure 100% compliance of safety procedures
- Reports room status in assigned area promptly to the Front Desk
- Assists in special projects such as inventory control, VIP requests, and monthly room inspection checks
- Provides courteous guest service and responds promptly to guest questions, concerns or requests
- When needed, assists in performing daily laundry, housekeeping, and houseman job tasks
- In the absence of Department Head, distributes room assignments and monitors hours
- Assists with interviewing and hiring, as well as coaching and counseling, as requested
- Additional duties may be added at any time at the discretion of management
- Consistently models the behavior of a Baywood Ambassador who maintains a professional image, greets guests and coworkers warmly, actively listens to guests, fosters teamwork by offering assistance, monitors surroundings for cleanliness, safety, security, or building upkeep issues, contributes to a safe work environment by following safety guidelines, recommends other Baywood properties to guests when asked, and demonstrates an It's My Pleasure service philosophy by exceeding guest expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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