Housekeeping Supervisor - Home2 Suites by Hilton
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k)
Roth 401(k)
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid parental leave
growth potential
career advancement
Hotel/restaurant travel perks
Employee Discounts
Job Description
O'Reilly Hospitality Management, LLC (OHM) is a dynamic and forward-thinking hospitality management company known for its commitment to sustainability, health and wellness, community involvement, and philanthropic outreach. As a growing company, OHM offers an engaging work environment where team members are empowered to contribute in meaningful ways. At OHM, each team member is valued and given opportunities for leadership development and career growth. The organization is dedicated to fostering a supportive and collaborative workplace, embracing diversity and inclusion while encouraging detailed-oriented professionals to join its team.
OHM provides its employees with numerous benefits such as 401(k) and Roth 401(... Show More
OHM provides its employees with numerous benefits such as 401(k) and Roth 401(... Show More
Job Requirements
- Minimum High School education or GED
- At least two years of housekeeping experience, preferably with supervisory responsibilities
- Hotel experience is preferred
- Strong leadership and communication abilities
- Ability to manage budgets and staff scheduling
- Must be able to perform physical tasks requiring lifting and standing for extensive periods
- Must have visual acuity to assess cleanliness and facility conditions
- Flexibility to work nights, weekends, and holidays as scheduled
Job Qualifications
- Two years of experience in housekeeping as a room attendant/housekeeper or Assistant Executive Housekeeper, with two years of supervisory experience in a commercial environment preferred
- Minimum of 1 year in a housekeeping role
- Hotel experience preferred
- Minimum High School education or GED
- Associate or Bachelor’s degree preferred
- Strong leadership, management, organizational, and communication skills
- Ability to spot and resolve problems efficiently
- Excellent verbal and written communication skills
- Ability to deliver results
- Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy
- Ability to multitask and prioritize effectively
- Proficient in computer skills, including Microsoft Word and Microsoft Excel
Job Duties
- Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, developing, performing evaluations, and implementing progressive discipline
- Assist the Executive Housekeeper and General Manager in developing the department's annual budget and monitor performance against the plan
- Establish and maintain cost control systems for staffing, inventories, and supplies
- Enforce OHM and brand policies and procedures
- Ensure that guests' needs are met or exceeded by providing world-class guest service
- Schedule staff according to labor standards and forecasted occupancy
- Maintain room quality based on hotel objectives
- Monitor and maintain the highest level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
- Comply with and report accurate status of guest rooms to the front office
- Enforce standard procedures for the acceptance, security, and return of guests' lost and found items
- Support team member recognition and engagement programs
- Report to work for scheduled shifts, on time and in uniform, in accordance with company policy
- Know and comply with all company policies and procedures pertaining to this position and its duties
- Embrace O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture
- Perform other duties and responsibilities as required or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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