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HOUSEKEEPING SUPERVISOR- Boston/Cape Cod KOA Holiday 2026
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $24.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Diverse work environment
Job Description
Kampgrounds of America, Inc. (KOA) is recognized as the world’s largest network of privately owned campgrounds, standing as a leader in outdoor hospitality. Established in 1962, KOA has expanded to more than 500 locations across the United States and Canada, comprising a mix of franchised and company-owned parks. The company is dedicated to its mission of "connecting people to the outdoors and each other," embracing core values such as family orientation, passion, entrepreneurship, customer focus, and innovation. KOA's commitment to quality outdoor experiences has made it a trusted and beloved brand among campers, families, and outdoor enthusiasts alike.
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Job Requirements
- Ability to stand for long periods
- must be able to lift up to 50 pounds
- able to lift and carry 25 pounds occasionally and 10 pounds regularly
- ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
- able to work inside and outside in various climates
- able to travel by airplane and automobile
Job Qualifications
- High school diploma or equivalent
- minimum two years experience in housekeeping or related field
- verbal and written fluency in English
- strong decision-making ability
- excellent communication, collaboration, and delegation skills
- ability to manage confrontation
- capable of motivating, leading and developing diverse teams
- substantial knowledge and experience in housekeeping and janitorial procedures
- ability to work in a fast-paced, high-pressure environment
- motivated, goal-oriented, and results driven
- ability to maintain confidentiality
- valid driver’s license
- able to work nights, weekends and holidays
Job Duties
- Determine the number of housekeepers needed to complete tasks within specific time periods
- train new employees on proper cleaning techniques
- conduct regular inspections of restrooms, accommodation units and public spaces
- oversee and complete maintenance requests promptly
- ensure supplies are available for team members
- communicate daily activities and issues to management
- establish good communication and teamwork with other departments
- ensure adherence to quality standards and health and safety regulations
- maintain inventory and order replacements
- assist in achieving departmental budget goals
- aid in hiring, training and updating management on team performance
- prepare reports related to procedures, scheduling and attendance
- provide excellent customer service
- maintain equipment and supply inventories
- organize and manage time effectively
- follow quality assurance manual
- foster a positive work environment and team morale
- monitor and implement department safety programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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