Housekeeping Supervisor

Miami Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

flexible schedule

Job Description

AC Hotel Miami Beach is part of the global portfolio of Marriott International, an esteemed leader in the hospitality industry known for its commitment to excellence and guest satisfaction. Located at 2912 Collins Ave, Miami Beach, Florida, this property offers a sophisticated and modern environment reflective of the AC Hotels brand. AC Hotels prides itself on architectural elegance, refined design, and exceptional service, creating memorable experiences for travelers seeking a blend of European-inspired style and cutting-edge comfort. As a full-service hotel in a prime Miami Beach location, it caters to both business and leisure guests, emphasizing attention to detail and... Show More

Job Requirements

High school diploma or GED equivalent
Minimum 1 year related work experience
Minimum 1 year supervisory experience
Ability to lift and move objects up to 55 pounds unassisted
Capability to push and pull loaded housekeeping carts
Willingness to follow company and safety policies
Possess professional appearance and maintain confidentiality
Effective communication skills
Ability to stand, sit, kneel, or walk for extended periods

Job Qualifications

High school diploma or GED equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Proficiency in using computers and point-of-sale systems
Strong communication skills
Ability to work effectively in a team environment
Knowledge of housekeeping standards and safety protocols

Job Duties

Inspect guest rooms, public areas, pool after cleaning to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, update status of departing guest rooms
Assist Housekeeping management in daily activities and coordinate efforts among Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms in coordination with Front Desk
Prepare, distribute, and communicate changes in room assignments
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
Follow company and safety policies, report maintenance problems and safety hazards, complete necessary safety training
Communicate effectively with guests and staff to ensure adherence to quality expectations
Perform physical tasks including moving, lifting, pushing, pulling of objects and equipment
Maintain professional appearance and confidentiality
Complete required paperwork and communicate issues to next shift

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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