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Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
company-paid disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time

Job Description

The Housekeeping Supervisor position is a pivotal role within a hotel environment, entrusted with overseeing and coordinating the daily cleaning operations to ensure every guest room and public area adheres to the hotel’s stringent cleanliness and quality standards. Hotels are customer-centric businesses where the first impressions often define the guest’s overall experience. The housekeeping department plays a crucial role in shaping these impressions by maintaining a clean, safe, and welcoming atmosphere throughout the property. This establishment is dedicated to providing outstanding service and impeccable presentation to its guests, ensuring that their stay is comfortable, enjoyable, and memorable.

As a Housekeepin... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Additional training or certification in hospitality or housekeeping operations is a plus

Job Qualifications

  • Minimum of 2–3 years of housekeeping experience in a commercial environment
  • Experience supervising or training housekeeping staff
  • Familiarity with inventory management, room inspections, and guest service protocols
  • Strong leadership and team management skills
  • Attention to detail and commitment to cleanliness standards
  • Excellent organizational and time-management abilities
  • Ability to resolve issues efficiently and professionally
  • Strong communication skills to coordinate across departments and with guests

Job Duties

  • Assign work to room attendants and train staff in housekeeping duties
  • may assist with cleaning tasks as needed
  • Maintain accurate room occupancy records and communicate status to relevant departments
  • Address and resolve guest complaints related to housekeeping services or equipment
  • Prepare requisitions for room supplies, furniture renovation, or replacements
  • Inspect carpets, drapes, and furniture for stains, damage, or wear and report findings
  • Check and manage linen and supply inventories to ensure adequate stock
  • Aid in budget control by supervising employees’ use of linen, supplies, and equipment
  • Record inspection results and notify cleaning staff of any deficiencies
  • Ensure adherence to key control policies and procedures
  • Greet guests warmly and professionally to support a positive guest experience
  • Perform other duties as assigned by leadership
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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