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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus
Job Description
HHM Hotels is a reputable hospitality company known for its commitment to delivering exceptional guest experiences and maintaining high standards of service and sustainability. As a leader in the hotel industry, HHM Hotels focuses on upholding brand excellence while fostering an inclusive and diverse work environment. Dedicated to innovation and continuous improvement, the company offers numerous opportunities for career growth and professional development in various hospitality roles. HHM Hotels operates multiple properties known for quality accommodations and comprehensive guest services, which collectively contribute to the company’s strong reputation in the market. With its core values emphasizing people as the company’s... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Duties
- Train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Screen job applicants and hire new employees in the event housekeeping associates are HHM employees
- Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Issue cleaning supplies and equipment to associates
- On occasion clean rooms or assist staff with cleaning rooms
- Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors
- Supervise laundry employees if applicable
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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