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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.25 - $26.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to excellence and guest satisfaction. As a prominent player in the hotel industry, HHM Hotels prides itself on providing exceptional service, maintaining high standards of cleanliness, and fostering sustainable practices through initiatives like the EarthView program. The company values diversity and inclusivity, affirming its status as an equal-opportunity employer that promotes a respectful and supportive work environment for all employees irrespective of race, gender, age, or other protected statuses. With a focus on both employee growth and guest experience, HHM Hotels invests in professional development and offers a culture... Show More
Job Requirements
- high school diploma preferred
- previous housekeeping experience or equivalent training required
- previous supervisory responsibility preferred
Job Qualifications
- high school diploma preferred
- previous housekeeping experience or equivalent training required
- previous supervisory responsibility preferred
Job Duties
- train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees)
- train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly
- be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- issue cleaning supplies and equipment to associates
- on occasion, clean rooms or assist staff with cleaning rooms
- address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors
- supervise laundry employees, if applicable
- prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels
- follow sustainability guidelines and practices related to HHM's EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- assist in the breakfast area as needed
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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