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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $20.25
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company known for its commitment to excellence, guest satisfaction, and sustainability. As a key player in the hotel industry, HHM Hotels continually strives to deliver exceptional service and maintain high brand standards across its properties. With a focus on providing an inclusive and supportive work environment, HHM Hotels offers career growth opportunities for employees who are passionate about hospitality and dedicated to enhancing the guest experience. The company is proud to be an equal-opportunity employer that values diversity and inclusion across its workforce. This approach fosters a collaborative workplace culture where employees are empowered... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
- Ability to stand for long periods and perform physical tasks including lifting up to 25 pounds
- Willingness to work varied schedules including holidays and weekends
- Commitment to follow safety and sustainability standards
- Strong interpersonal skills and ability to address employee performance issues
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
- Strong leadership and communication skills
- Ability to manage and motivate a team
- Knowledge of safety and sanitation standards
- Basic computer skills for scheduling and communication
Job Duties
- Train, schedule, coach and support associates ensuring performance aligns with brand and hotel standards
- Screen job applicants and hire new employees when applicable
- Train staff to clean rooms efficiently or coordinate with external vendors for training
- Communicate guest service scores to drive improvements and guest satisfaction
- Issue cleaning supplies and equipment to associates
- Assist in cleaning rooms or support staff when needed
- Address performance and behavior concerns directly or through vendors
- Supervise laundry employees if applicable
- Prepare work schedules or provide occupancy forecasts for staffing
- Follow sustainability guidelines related to HHM's EarthView program
- Practice safe work habits and follow OSHA and MSDS standards
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform additional duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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