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Moody National Management, LP logo

Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $23.50
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Flexible scheduling opportunities
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match

Job Description

The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is a prominent full-service hotel renowned for its commitment to providing exceptional guest experiences in the vibrant city of Austin, Texas. As part of the globally respected Marriott International portfolio, the Residence Inn blends comfort, efficiency, and quality in its lodging services, making it a preferred choice for travelers seeking extended stays or leisure accommodations. The hotel prioritizes guest satisfaction and operational excellence, aligning its services with Marriott's high standards and brand promise of superior hospitality. With a focus on both the leisure and business traveler, Residence... Show More

Job Requirements

  • High school education or equivalent education
  • 2+ years of experience in the housekeeping field
  • basic supervisory skills
  • ability to read and understand written instructions to carry through housekeeping tasks
  • good command of the English language
  • excellent time management skills
  • ability to maintain customer focus
  • excellent organizational and planning skills
  • excellent interpersonal skills
  • ability to work well in a team environment

Job Qualifications

  • High school education or equivalent education
  • 2+ years of experience in the housekeeping field
  • 1+ years of experience as a supervisor is preferred
  • basic supervisory skills, especially in areas of scheduling, coaching, and counseling
  • good command of the English language
  • second language proficiency desirable
  • excellent time management skills and ability to multi-task and prioritize work
  • excellent organizational and planning skills
  • excellent interpersonal skills
  • ability to work well in a team environment
  • ability to follow corporate and brand standards and procedures

Job Duties

  • Supervise the housekeeping staff
  • provide open communications, training, coaching, counseling, and performance feedback to ensure maximum efficiency
  • supervise and inspect the cleaning of the guest rooms, public areas, and back office areas to ensure quality service and compliance with policies and procedures
  • assign work schedules and issue other work assignments such as deep cleaning projects and daily special projects
  • issue supplies and equipment for the department, as needed
  • maintain cost efficiencies
  • resolve guest complaints as appropriate to maintain a high level of customer satisfaction and quality
  • implement emergency procedures and training to ensure appropriate protection for hotel guests, staff, and company assets
  • assist with the cleaning of rooms during peak periods or in the event the hotel is short-staffed
  • complete special projects and participate in task forces/committees, as assigned
  • other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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