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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Bonus opportunities
Training and Development
Opportunity for advancement
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid Time Off
Holiday pay
Free parking
hotel discounts
Job Description
We are seeking a dedicated and proactive full-time Housekeeping Supervisor to join our dynamic hospitality team. Our company prides itself on delivering exceptional guest experiences by maintaining the highest standards of cleanliness and hospitality throughout our hotel premises. As a hospitality establishment that values service excellence, we are committed to fostering a positive work environment that encourages growth, development, and team spirit. If you are enthusiastic about positively impacting guests’ stays and enjoy leading by example, this is an excellent opportunity to become an integral part of our team.
The Housekeeping Supervisor role is pivotal in managing the housekeepin... Show More
The Housekeeping Supervisor role is pivotal in managing the housekeepin... Show More
Job Requirements
- Open availability including weekends and holidays
- ability to bend, lift, kneel, and be in motion for a full workday
- able to move continuously during work hours and lift or carry up to 50 pounds
- maintains favorable working relationships with associates
- performs duties timely and efficiently following company policies
- communicates regularly with management
- keeps immediate supervisor informed of significant issues
- utilizes company resources effectively
Job Qualifications
- Strong attention to detail
- ability to communicate effectively with guests and team members verbally and in writing
- ability to work and interact with associates at all levels
- excellent communication, organizational and customer service skills
- ability to direct and oversee multiple tasks simultaneously
- projects a favorable public image of the hotel at all times
- previous supervisory experience preferred
- knowledge of housekeeping and laundry operations
- basic computer skills for record keeping
Job Duties
- Ensures guest satisfaction by supervising daily cleaning of hotel and grounds according to operational policies and standards
- schedules associates in accordance with forecasted occupancy and adjusts staffing as necessary for sudden changes
- plans, assigns and supervises daily activities of housekeeping and laundry staff
- assumes the role of housekeeper, laundry person or house person as needed
- conducts continual inspections to determine overall cleanliness and condition and performs follow-ups
- schedules and supervises all rotational and special cleaning programs
- ensures team has necessary tools and equipment
- works with maintenance to generate work orders and manage preventative maintenance
- manages lost and found
- coordinates availability of rooms with front of house management
- keeps accurate and current records, logs, parts lists, manuals, and reference books
- monitors customer comment card responses, identifies problem areas and formulates solutions
- maintains proper inventory levels managing cost per room for supplies and labor
- performs monthly inventory
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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