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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Bonus opportunities
Training
Opportunity for advancement
Medical
Dental
Vision
401k with match
Paid Time Off
Holiday pay
Free parking
hotel discounts
Job Description
This Housekeeping Supervisor position is offered by a well-established hotel known for its commitment to genuine hospitality and delivering exceptional guest experiences. The hotel is driven by core guiding principles focused on associate engagement, presentation excellence, driving guest loyalty, ensuring financial success, and maintaining a community and global focus. It operates in the hospitality industry where guest satisfaction and maintenance of high standards are paramount to its reputation and ongoing growth. The company prides itself on creating a supportive and cooperative work environment, encouraging professional development and career advancement opportunities for its team members. The employment type is full-time with... Show More
Job Requirements
- Keeps the immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
- utilizes management company resources effectively by communicating on a regular basis
- requires strong attention to detail
- ability to communicate to guests and team members verbally or in written form
- ability to work and interact with associates on every level
- ability to direct and oversee multiple tasks simultaneously
- excellent communication, organizational and customer service skills required
- at all times projects a favorable image of the hotel to the public
- must have open availability work weekends and holidays
Job Qualifications
- Strong attention to detail
- ability to communicate to guests and team members verbally or in written form
- ability to work and interact with associates on every level
- ability to direct and oversee multiple tasks simultaneously
- excellent communication, organizational and customer service skills
- must have open availability work weekends and holidays
Job Duties
- Ensures guest satisfaction by supervising the daily cleaning of hotel and grounds according to operational policies and standards
- schedules associates in accordance with forecasted occupancy
- adjusts staffing as necessary for sudden changes in occupancy
- plan, assign and supervise the daily activities of the housekeeping and laundry staff
- assumes the role of a housekeeper, laundry person or house person as needed
- conducts continual inspections to determine hotel’s overall level of cleanliness and condition
- performs follow up
- schedules and supervises all rotational and special cleaning programs as needed
- ensures the team has the tools and equipment necessary to carry out the job
- works in conjunction with maintenance, ex. generating work orders, preventative maintenance
- manages lost and found
- coordinates availability of rooms with front of house management
- keep accurate and current records, logs, parts list, manuals, and reference books
- monitors the responses on customer comment cards
- identifies problem areas and formulates solutions
- maintain proper inventory levels managing cost per room for supplies and labor
- performs a monthly inventory
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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