Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
free employee parking
Free Employee Meal
discounted hotel rooms
401-K matching retirement plan
Paid Time Off
Employee Referral Bonus
Cash advance
Pet insurance
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
short term disability
Flexible spending account
Additional life insurance policy
A vibrant and inclusive work environment
Job Description
The Madison Concourse Hotel and Governor's Club is a distinguished full-service hotel located in Madison, Wisconsin, renowned for its blend of comfort, luxury, and exceptional hospitality. This establishment caters to both business and leisure travelers, offering top-tier amenities including elegantly appointed guest rooms, a fine dining restaurant, versatile event spaces, and a reputation for warm, personalized service. Recognized as a landmark hotel in the region, the Madison Concourse Hotel and Governor's Club prides itself on creating memorable guest experiences through attention to detail and a commitment to excellence in every aspect of operations.
As a reputable company in the ho... Show More
As a reputable company in the ho... Show More
Job Requirements
- Previous experience within the hospitality industry, preferably in housekeeping
- ability to work on your feet, walk, climb stairs, lift, bend and stretch throughout the course of the entire scheduled shift
- flexibility to work early mornings, weekends, and holidays as needed
Job Qualifications
- Ability to prioritize and organize workload to ensure deadlines are met
- ability to evaluate and improve the performance of others
- ability to provide clear direction and guidance to team members
- ability to communicate effectively to team members
- bi-lingual language skills are a plus
Job Duties
- Provide leadership support and be readily accessible to staff
- supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment
- assist the Director of Housekeeping and or the Assistant Housekeeping with the interviewing, scheduling, training, development, empowerment, coaching and counseling of staff
- conduct training and coaching sessions on chemical usage, departmental policies, and the various components of the Hay Adams Standards of Excellence
- respond to and follow through on guest requests, concerns and problems
- prepare staff work schedules based on present and anticipated occupancy levels and union guidelines
- prepare payroll to include extra earnings
- primarily responsible for the operation of the department in the absence of the Assistant Housekeeping Manager or the Director of Housekeeping
- review current standards, property and industry-wide, and makes recommendations for review or change
- assist in the inventory of supplies and equipment
- assist in the investigation of new and improved cleaning instruments and methods
- perform other functions as required and directed
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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