Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.04 - $36.74
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
The AC Hotel Times Square, a distinguished establishment known for its commitment to excellence and guest satisfaction, is currently seeking an energetic and dedicated Housekeeping Supervisor to join its award-winning team. As a part of the renowned AC Hotels brand, which stands out in the hospitality industry for combining modern European style with classic comfort, this New York-based hotel offers an environment that fosters professional growth and a culture where every employee plays a crucial role in delivering exceptional guest experiences. Located in the heart of Times Square, one of the world's most vibrant and bustling destinations, the hotel caters... Show More
Job Requirements
- Hotel experience
- Ability to stand, walk, bend, lift, and squat for extended periods
- Neat, organized, and efficient
- Strong leadership skills and lead by example
- Strong communication and customer service skills
- Ability to handle physically challenging tasks
- Pride in presenting spotless rooms
- Knowledge of appropriate cleaning tools and products
- Spanish speaking preferred but not required
Job Qualifications
- Hotel experience
- Strong leadership skills
- Strong communication skills
- Customer service skills
- Ability to train and coach staff
- Knowledge of safety and security procedures
- Ability to manage labor costs and schedules
- Familiarity with cleaning standards and chemical handling
- Ability to physically perform cleaning duties
- Effective interpersonal skills
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Conduct new employee training
- Support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Participate in property safety committee and serve as an emergency responder for the location
- Manage supply inventory and monitor storage procedures and Housekeeper / House Attendant cart arrangements
- Ensure safe chemical handling and proper chemical usage procedures
- Develop work schedules and coordinate staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
- Perform or assist with cleaning duties as necessary
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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