Dolphin Hotel Management

Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development

Job Description

Dolphin Hotels is a renowned hospitality company dedicated to enhancing the well-being of its guests through exceptional service and a revitalizing environment. The establishment focuses on creating a refreshing atmosphere complemented by thoughtful amenities and unique programming tailored to ensure guests leave feeling rejuvenated and care-free. Recognizing that travel can often disrupt a guest's sense of balance and health, Dolphin Hotels positions itself as a supportive partner, assisting travelers in maintaining their well-being while on the road. The company cultivates an environment where anticipatory service, knowledge, and a genuine desire to support guests are at the forefront of every interaction,... Show More

Job Requirements

  • High school diploma or equivalent
  • 2 years hotel housekeeping or similar industry
  • Physical ability to sit, stand, bend, walk, use ladders, push carts
  • Use of hands to finger or feel objects, tools or controls
  • Ability to lift boxes, bags and supplies weighing up to 50 pounds
  • Ability to talk, hear and see well to identify dirt, hair and other debris
  • Ability to work outdoors in a variety of weather conditions including cold, heat and rain

Job Qualifications

  • 2 years hotel housekeeping or similar industry
  • Ability to communicate effectively and professionally
  • Positive attitude with strong customer service skills
  • Ability to work both independently and as part of a team
  • Attention to detail and commitment to cleanliness
  • Basic knowledge of safety and sanitation standards
  • Physical ability to perform housekeeping duties as required

Job Duties

  • Ensure an environment in which high standards of customer service and quality exist for our guests
  • Responsible for supervising the cleaning of guest rooms, corridors, guest areas, service areas and linen closets
  • Inspect guest rooms vacant in the morning, after cleaning has been completed and again if deficiencies were found upon first inspection
  • Ensure the stocking of linen closets, room attendant carts and cleaning supplies are done in an efficient and professional manner
  • Ensure that rollaway beds and cribs are clean and sanitized
  • Assist with cleaning rooms or laundry when needed
  • Report any maintenance or safety deficiencies in a timely manner
  • Comply with all safety requirements of the job and company policies
  • Respond to guest and co-worker requests within 10 minutes of the call
  • Communicate effectively and professionally in person and over the radio
  • Put the needs of the customer first while maintaining a positive attitude
  • Acknowledge all guests and co-workers within 15 feet and speak to them within 5 feet
  • Exemplify the Dolphin Hotel Management Standards of Excellence

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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