Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.04 - $36.74
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a distinguished leader in the hotel development and management industry, recognized for its strategic partnerships with some of the most respected brands in hospitality. The company owns and operates an extensive portfolio of upscale select service, extended stay, and lifestyle hotels strategically located in key markets across the United States. OTO Development's commitment to excellence has earned it multiple Developer of the Year awards from major brand partners, underscoring its dedication to outstanding guest service, operational excellence, community engagement, and successful sales, marketing, and revenue growth. Beyond these accolades, OTO Development is renowned for fostering a supportive... Show More
Job Requirements
- Neat, organized, and efficient
- Strong leadership skills
- Strong communication and customer service skills
- Physically capable of standing, sitting, walking, bending, lifting, and squatting for extended periods
- Ability to handle challenging physical tasks
- Commitment to quality and attention to detail
- Knowledge of appropriate cleaning tools and chemicals
- Willingness to work hourly in a supervisory capacity
- Minimal travel requirements within property and surrounding areas
Job Qualifications
- Strong leadership skills
- Strong communication skills
- Customer service skills
- Experience in housekeeping or related hospitality roles preferred
- Ability to train and coach staff effectively
- Knowledge of cleaning chemicals and safety procedures
- Ability to manage schedules and coordinate teams
- Familiarity with safety and security guidelines
- Ability to conduct inspections and ensure quality standards
- Experience with inventory management
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Conduct new employee training
- Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Participate in property safety committee and serve as an emergency responder for the location
- Manage supply inventory and monitor storage procedures and Housekeeper / House Attendant cart arrangements
- Ensure safe chemical handling and proper chemical usage procedures
- Develop work schedules and coordinate staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
- Perform or assist with cleaning duties as necessary
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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