Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.04 - $36.74
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a distinguished leader in the hospitality industry, specializing in hotel development and management across the United States. The company partners with some of the most recognized and respected brands in the hospitality sector. With a diverse portfolio that includes upscale select service, extended stay, and lifestyle hotels in pivotal markets, OTO Development demonstrates an unwavering commitment to operational excellence and exceptional guest experiences. Renowned for being named Developer of the Year multiple times, the firm's accolades span outstanding guest service, community engagement, superior sales, marketing, and revenue accomplishments. OTO Development’s reputation is grounded in quality and innovative... Show More
Job Requirements
- Neat, organized, and efficient
- Strong leadership skills and take pride in leading by example
- Strong communication and customer service skills
- Ability to handle physically challenging tasks
- Value a job well done
- Take pride in presenting spotless rooms
- Knowledge of appropriate cleaning tools and solutions
- Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
- Willingness to work primarily on-site with little to no travel
- Flexible schedule to meet operational needs
Job Qualifications
- High school diploma or equivalent
- Previous supervisory experience in housekeeping or related hospitality environment preferred
- Strong leadership skills with the ability to motivate and develop team members
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of cleaning chemicals, proper handling, and safety protocols
- Familiarity with hotel operations and guest service standards
- Ability to train and coach staff effectively
- Basic computer skills for scheduling and inventory management
- Physical ability to perform cleaning duties and supervisory tasks
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Conduct new employee training
- Support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Participate in property safety committee and serve as an emergency responder for the location
- Manage supply inventory and monitor storage procedures and Housekeeper / House Attendant cart arrangements
- Ensure safe chemical handling and proper chemical usage procedures
- Develop work schedules and coordinate staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
- Perform or assist with cleaning duties as necessary
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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