Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.04 - $36.74
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a prominent hotel development and management company known for partnering with leading hospitality brands to operate a diverse portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. Recognized multiple times as Developer of the Year by major brand partners, OTO Development has earned accolades for its outstanding guest service, operational excellence, community engagement, and achievements in sales, marketing, and revenue. Their commitment to excellence extends to providing competitive pay and comprehensive benefits for their employees, fostering a positive and productive work environment that supports career growth and employee well-being.Show More
Job Requirements
- Neat, organized, and efficient
- Physically able to stand, sit, walk, bend, lift, and squat for extended periods
- Strong leadership skills and lead by example
- Strong communication and customer service skills
- Ability to handle physically challenging tasks
- Pride in maintaining a spotless environment
- Knowledge of appropriate cleaning tools and procedures
- Ability to work collaboratively with management and staff
- Willingness to participate in safety and emergency response
- Minimal travel outside property and surrounding areas
Job Qualifications
- Strong leadership skills
- Excellent communication and customer service skills
- Ability to train and coach staff effectively
- Knowledge of cleaning tools and chemical usage
- Experience in housekeeping or hospitality industry preferred
- Ability to manage labor costs and staffing
- Familiarity with safety and security guidelines
- High school diploma or equivalent preferred
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements
- Develop work schedules and coordinates staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
- Assist the General Manager in team member selection process and provides input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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