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OTO Development

Housekeeping Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.04 - $36.74
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is a premier hotel development and management company recognized across the United States for its dedication to operational excellence and guest satisfaction. Specializing in partnering with the strongest brands in hospitality, OTO Development owns and operates a diverse portfolio that includes upscale select service hotels, extended stay properties, and lifestyle hotels in key markets nationwide. Renowned for exceptional performance, the company has garnered multiple Developer of the Year awards from major brand partners and has been celebrated for outstanding contributions in guest service, community engagement, sales, marketing, and revenue generation.

This distinguished reputation is founded upon OTO Development... Show More

Job Requirements

  • You are neat, organized, and efficient
  • you have strong leadership skills and take pride in leading by example
  • you have strong communication and customer service skills
  • you know doing a great job can be physically challenging, but you are up for the task
  • you value a job well done
  • you take pride in presenting a spotless room
  • you know how to pick the appropriate cleaning tool and tonic to clean just about anything
  • this is a physically demanding position
  • you must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
  • minimal travel outside the property and surrounding areas

Job Qualifications

  • High school diploma or equivalent
  • prior experience in housekeeping or related hospitality roles
  • proven leadership skills
  • excellent communication and customer service abilities
  • ability to train and motivate a team
  • knowledge of cleaning procedures and chemical handling
  • familiarity with safety standards and emergency response
  • organizational and scheduling skills
  • ability to work in a physically demanding environment

Job Duties

  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • coordinate cleaning and maintenance schedules according to guest needs in coordination with front desk and maintenance personnel
  • verify completion of laundry and inventory restocking
  • train and coach housekeeping staff in cleaning tasks and daily schedules
  • conduct new employee training
  • support the hotel's leadership team in managing labor costs and staffing guidelines
  • follow facility safety and security guidelines and serve as emergency responder
  • manage supply inventory and monitor storage and cleaning chemical procedures
  • develop work schedules and coordinate staff assignments with management
  • conduct regular work area tours to review staff performance and assist with cleaning duties as necessary
  • assist General Manager in team member selection and provide input for performance reviews
  • ensure compliance with brand quality performance standards
  • maintain effective guest relationships and staff professional standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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