Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $33.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Employee Discounts
free staff meals
Training and Development
Job Description
Western Camps, Inc. is a family-owned company with over 60 years of experience creating meaningful and memorable experiences in California's Central Valley. Among its portfolio is the beautiful Wonder Valley Ranch Resort & Conference Center, located in the picturesque Sierra foothills near Sanger, CA. The resort is renowned for its warm hospitality, excellent facilities, and diverse programs which serve various guest groups. These include hosting conferences, retreats, and special events at Wonder Valley Ranch Resort; providing educational outdoor experiences for California schools through Wonder Valley Outdoor Education; and running River Way Ranch Camp, one of the country's premier overnight summer... Show More
Job Requirements
- Minimum 2 years experience in professional cleaning
- Prior supervisory or team lead experience
- Bilingual English/Spanish
- Detail-oriented with strong time management and problem solving skills
- Able to lead by example and foster a positive team culture
- Comfortable using basic technology and property management systems
- Physically capable of lifting up to 50lbs, standing, bending, and performing cleaning duties when needed
- Excellent communication and interpersonal skills
- Must be available to work flexible schedules
Job Qualifications
- Minimum 2 years experience in professional cleaning
- Prior supervisory or team lead experience
- Bilingual in English and Spanish
- Detail-oriented with strong time management and problem solving skills
- Able to lead by example and foster a positive team culture
- Comfortable using basic technology and property management systems
- Physically capable of lifting up to 50lbs, standing, bending, and performing cleaning duties
- Excellent communication and interpersonal skills
- Must be available to work flexible schedules
Job Duties
- Supervise all housekeeping staff and daily room assignments
- Lead pre-shift meetings, communicate property updates, and ensure proper task coverage
- Monitor and inspect guest rooms, meeting spaces, and public areas for cleanliness and readiness
- Ensure compliance with safety, sanitation, and guest privacy standards
- Train, coach, and mentor housekeeping staff to meet quality and productivity goals
- Adjust staffing and assignments based on occupancy and operational needs
- Manage laundry operations and maintain laundry equipment
- Coordinate room status updates with the front desk and operations team
- Process and follow through on maintenance requests and work orders
- Monitor customer satisfaction feedback and implement improvements
- Maintain housekeeping supply inventory and manage restocking needs
- Ensure adherence to key control procedures
- Promote a professional, guest-friendly culture within the department
- Step in to assist with cleaning tasks as needed to meet deadlines or cover staff absences
- Collaborate with the Operations Manager on staffing, discipline, and team development
- Communicate effectively with other departments to support a seamless guest experience
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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