Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $24.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
employee discount
Job Description
Ascent Hospitality is a reputable and growing hospitality company known for its extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. The company prioritizes a culture centered on people rather than just numbers, emphasizing memorable experiences for both its team members and guests. Ascent Hospitality believes in fostering a unified team environment where people collaborate to achieve shared goals efficiently and effectively. Their focus on exceptional leadership means they are always seeking accomplished individuals who demonstrate a passion to serve others, possess strong communication skills, and excel in managing challenges and organizational change. The company supports... Show More
Job Requirements
- High school education or equivalent
- Some college preferred
- Minimum six months related experience or training preferred
- Must be able to effectively lead a team of 15 or more employees
- Must be dependable and productive
Job Qualifications
- Must have prior experience in supervisor or manager role
- Previous experience in a hotel preferred
- Must have excellent communication and organizational skills
- Must have basic mathematical skills
- Must be able to apply basic principles and techniques of supervision
- Ability to plan and organize the activities of others
- Ability to get ideas accepted and to guide a group or individual to accomplish a task
- Ability to modify leadership style and management approach to reach goal
- Ability to express ideas clearly both in written and oral communications
- Ability to effectively handle conflict in a team environment
Job Duties
- Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
- Lead, direct and administer all housekeeping operations including systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation
- Monitor and develop team member performance through supervision, professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
- Create and post weekly schedule for housekeeping and laundry team members
- Physically check rooms made ready by room attendants to confirm readiness for guest check-in and update in the computer
- Clean and prepare rooms during increased occupancy or team member call outs as needed
- Work closely with the front office team to ensure guest room satisfaction
- Oversee laundry operations
- Work with maintenance team to maintain operational upkeep of laundry equipment
- Ensure housekeeping and laundry supply inventory are ordered and properly stored
- Properly report and log and complete required documents for all lost and found items
- Ensure all storage areas are locked and all housekeepers' sheets and executive housekeeper sheet are turned in to the front desk before leaving
- Maintain cleanliness and upkeep of public areas of hotel
- Ensure excellence in hotel and guest room cleanliness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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