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Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Bonus opportunities
Training and Development
Opportunity for advancement
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid Time Off
Holiday pay
Free parking
hotel discounts

Job Description

This position is with a reputable hotel company dedicated to providing exceptional hospitality services to its guests. The hotel prides itself on upholding a strong company culture that emphasizes associate engagement, presentation, financial success, guest loyalty, and a commitment to quality and service. The establishment focuses on delivering genuine hospitality and memorable guest experiences by fostering a professional, cooperative, and harmonious working environment for all employees.

As a Housekeeping Supervisor, you will play a crucial role in leading the Housekeeping Department by managing both the housekeeping and laundry facilities of the hotel. Your responsibilities include ensuring that guest satisfaction i... Show More

Job Requirements

  • Keeps immediate supervisor informed of significant matters
  • performs duties efficiently according to company policies
  • maintains cooperative working relationships with associates
  • effectively communicates using company resources
  • strong attention to detail
  • ability to communicate verbally and in writing with guests and team
  • ability to interact at all organizational levels
  • capable of directing multiple tasks simultaneously
  • excellent communication, organizational, and customer service skills
  • projects a favorable image of the hotel
  • must have open availability including weekends and holidays
  • physical ability to bend, lift, kneel, stand for long periods
  • able to move continuously during work and lift/carry up to 50 pounds

Job Qualifications

  • High school diploma or equivalent
  • experience in housekeeping or hospitality management
  • strong leadership and supervisory skills
  • excellent communication and organizational skills
  • ability to manage multiple tasks simultaneously
  • customer service orientation
  • proficiency in inventory and staff scheduling
  • knowledge of cleaning standards and safety protocols

Job Duties

  • Ensures guest satisfaction by supervising daily cleaning of hotel and grounds according to operational policies and standards
  • schedules associates based on forecasted occupancy and adjusts staffing for sudden changes
  • plans, assigns, and supervises daily activities of housekeeping and laundry staff
  • assumes the role of housekeeper or laundry person as needed
  • conducts continual inspections to assess cleanliness and condition of hotel
  • schedules and supervises special cleaning programs
  • ensures availability of tools and equipment for the team
  • collaborates with maintenance for preventive maintenance tasks and work orders
  • manages lost and found
  • coordinates room availability with front of house management
  • maintains accurate records, logs, and reference materials
  • monitors customer feedback and formulates solutions
  • manages inventory levels to control supply and labor costs
  • performs monthly inventory checks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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