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Hyatt Westlake

Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation and Sick Time

Job Description

The hiring establishment is a reputable hotel that prides itself on delivering exceptional guest experiences through impeccable cleanliness and high operational standards. This hotel is committed to maintaining an inviting atmosphere for its guests by ensuring that every corner of the property meets strict cleanliness and quality guidelines. Known for its warm hospitality and attention to detail, the hotel has built a strong reputation in the hospitality industry as a desirable destination for guests seeking comfort, luxury, and convenience.

The role of Housekeeping Supervisor is integral to the hotel's ongoing success. This position involves overseeing daily cleaning operations, coordinatin... Show More

Job Requirements

  • Minimum of 2-3 years of housekeeping experience in a commercial environment
  • experience supervising or training housekeeping staff
  • familiarity with inventory management, room inspections, and guest service protocols
  • high school diploma or equivalent preferred
  • additional training or certification in hospitality or housekeeping operations is a plus

Job Qualifications

  • Minimum of 2-3 years of housekeeping experience in a commercial environment
  • experience supervising or training housekeeping staff
  • familiarity with inventory management, room inspections, and guest service protocols
  • high school diploma or equivalent preferred
  • additional training or certification in hospitality or housekeeping operations is a plus

Job Duties

  • Assign work to room attendants and train staff in housekeeping duties
  • assist with cleaning tasks as needed
  • maintain accurate room occupancy records and communicate status to relevant departments
  • address and resolve guest complaints related to housekeeping services or equipment
  • prepare requisitions for room supplies, furniture renovation, or replacements
  • inspect carpets, drapes, and furniture for stains, damage, or wear and report findings
  • check and manage linen and supply inventories to ensure adequate stock
  • aid in budget control by supervising employees’ use of linen, supplies, and equipment
  • record inspection results and notify cleaning staff of any deficiencies
  • ensure adherence to key control policies and procedures
  • greet guests warmly and professionally to support a positive guest experience
  • perform other duties as assigned by leadership

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location