Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $37.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a premier hotel development and management company, recognized for its excellence in the hospitality industry across the United States. Specializing in operating a diverse portfolio of upscale select service, extended stay, and lifestyle hotels, OTO Development partners with some of the strongest brands to offer outstanding guest experiences and operational superiority. The company has earned multiple accolades, including Developer of the Year honors, for its achievements in guest service, operational execution, community involvement, and comprehensive success in sales, marketing, and revenue management. OTO Development’s esteemed reputation stems from its commitment to quality accommodations, seamless service, and innovative... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality management preferred
- Physical ability to stand, sit, walk, bend, lift, and squat for extended periods
- Open availability to work various shifts
- Guest-focused mentality
- Neat, organized, and efficient
- Strong interpersonal skills
- Ability to handle cleaning tools and chemicals safely
- Willingness to work in a physically demanding environment
Job Qualifications
- Strong leadership skills
- Strong communication and customer service skills
- Proficiency in Microsoft Office
- Experience in training and coaching housekeeping staff
- Ability to manage labor costs and staffing schedules
- Knowledge of safety and chemical handling protocols
- Ability to perform physical tasks required in housekeeping supervision
- Experience working in hotel or hospitality environment
- Organized and efficient work style
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Conduct new employee training
- Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Participate in property safety committee and serve as an emergency responder
- Manage supply inventory and monitor storage procedures and housekeeper/house attendant cart arrangements
- Ensure safe chemical handling and proper chemical usage procedures
- Develop work schedules and coordinate staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, review housekeeping efforts of staff and check for productivity in completion of assignments
- Perform or assist with cleaning duties as necessary
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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