Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences through top-tier service and operational excellence. As a growing management company, HHM Hotels emphasizes a culture that values people, service, and quality, reflecting its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The company proudly manages a variety of properties where guest satisfaction and sustainability are at the forefront of their operations. HHM Hotels offers competitive wages and comprehensive benefits, fostering an environment where employees can thrive and pursue career advancement within the hospitality industry. Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
- Ability to work flexible hours including holidays and weekends
- Physical ability to stand for extended periods, walk, push, lift up to 25 pounds, reach, kneel, and bend
- Excellent interpersonal and organizational skills
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
- Strong leadership and communication skills
- Ability to manage multiple tasks efficiently
- Familiarity with guest service standards and sustainability practices
- Ability to follow safety regulations and procedures
Job Duties
- Train, schedule, coach and support associates ensuring they perform according to brand and hotel standards
- Screen job applicants and hire new employees if housekeeping associates are HHM employees
- Train staff on efficient room cleaning or partner with external vendors for proper training
- Communicate guest service scores to improve satisfaction
- Issue cleaning supplies and equipment to associates
- Occasionally clean rooms or assist staff with cleaning
- Address associate performance and behavior concerns directly or through vendors
- Supervise laundry employees if applicable
- Prepare work schedules or provide occupancy data to vendors for staffing
- Follow sustainability guidelines related to HHM's EarthView program
- Practice safe work habits and wear protective safety equipment following MSDS and OSHA standards
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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