Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard by Marriott Corpus Christi is part of MCR, the third-largest hotel owner-operator in the United States, managing a portfolio of 148 premium-branded hotels across 37 states and 106 cities. Founded in 2006, MCR has rapidly grown, with offices in New York City, Dallas, Chicago, and Richmond, Virginia, operating over 22,000 guestrooms and employing more than 7,000 team members nationwide. As a trusted leader in hospitality, MCR manages hotels under nine Marriott brands, eight Hilton brands, and multiple independent properties, offering a dynamic and rewarding work environment. MCR has earned prestigious accolades, including being named one of Fast Company's 10... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to work a varied schedule including evenings, nights, weekends, and holidays
- Reliable punctuality with adherence to clock-in and clock-out policies
- Ability to follow all established guidelines and procedures
- Effective listening and conflict resolution skills
- Positive attitude and willingness to stretch beyond traditional role boundaries
- Ability to handle high-pressure and stressful situations
- Must maintain a clean and professional appearance at all times
- Willingness to perform physical tasks including standing for long periods and lifting up to 25 pounds
- Must participate in housekeeping cleaning duties as required
- Provide sufficient notice for call-outs as directed by supervisor
Job Qualifications
- Experience in hospitality or service industries preferred
- Supervisory experience preferred
- Positive can-do attitude and willingness to learn
- Effective communication and conflict resolution skills
- Ability to work well under high pressure and fast-paced environments
- Strong commitment to guest hospitality and service
- Ability to follow established guidelines and procedures
- Minimum age of 18 years
Job Duties
- Greet guests happily upon arrival and use their names to create a welcoming atmosphere
- Handle challenging guest situations with urgency and hospitality
- Maintain spotless cleanliness in all guest rooms and public spaces
- Conduct daily stand-up meetings with housekeeping staff to assign tasks and review objectives
- Inspect guest rooms and public areas to ensure quality and cleanliness standards
- Manage guest request logs and proactively address issues
- Monitor VIP guests and special requests to ensure exceptional service
- Maintain organization and cleanliness of storage, mechanical, and laundry rooms
- Oversee inventory management for housekeeping and laundry supplies
- Coordinate maintenance requests and follow up with engineering department
- Manage lost and found procedures according to hotel standards
- Enforce OSHA chemical safety regulations for hazardous chemicals
- Maintain key control system for the housekeeping department
- Remove trash and dirty linen, replenish supplies, and perform deep cleaning duties as required
- Complete accurate shift handover reports and operational checklists
- Wear a clean uniform and maintain professional grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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