Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
free employee parking
Free Employee Meal
discounted hotel rooms
401-K matching retirement plan
Paid Time Off
Employee Referral Bonus
Cash advance
Hotel room discounts at Great Wolf Resorts
Pet insurance
Health Insurance
Dental Insurance
Vision Insurance
Basic life and short term disability insurance
Flexible spending account
Additional life insurance
Job Description
The Madison Concourse Hotel and Governor's Club is a premier full-service hotel located in the heart of Madison, Wisconsin. Renowned for its commitment to quality service and guest satisfaction, this establishment offers a variety of amenities including elegant accommodations, fine dining options, meeting and event spaces, and a welcoming atmosphere designed to provide an exceptional stay for both business and leisure travelers. As a cornerstone in the hospitality industry, the hotel prides itself on its dedication to maintaining high standards of cleanliness, comfort, and customer service. With its rich history and vibrant location, the Madison Concourse Hotel and Governor's Club... Show More
Job Requirements
- Previous experience within the hospitality industry, preferably in housekeeping
- Ability to work on your feet, walk, climb stairs, lift, bend and stretch throughout entire shift
- Flexibility to work early mornings, weekends, and holidays as needed
- Qualified applicants must complete pre-employment drug test, background check and reference checks
- Must be able to perform physically demanding tasks
Job Qualifications
- Ability to prioritize and organize workload to ensure deadlines are met
- Ability to evaluate and improve the performance of others
- Ability to provide clear direction and guidance to team members
- Ability to communicate effectively to team members
- Bi-lingual language skills are a plus
Job Duties
- Provide leadership support and be readily accessible to staff
- Supervise housekeeping employees to attract, retain and motivate them while providing a safe work environment
- Assist the Director of Housekeeping and/or Assistant Housekeeping with interviewing, scheduling, training, development, empowerment, coaching and counseling of staff
- Conduct training and coaching sessions on chemical usage, departmental policies, and Hay Adams Standards of Excellence
- Respond to and follow through on guest requests, concerns and problems
- Prepare staff work schedules based on occupancy levels and union guidelines
- Prepare payroll including extra earnings
- Operate department in absence of Assistant Housekeeping Manager or Director
- Review and suggest changes to standards
- Assist in inventory of supplies and equipment
- Investigate new cleaning instruments and methods
- Perform other functions as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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