Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.75 - $19.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
career advancement
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with a robust portfolio featuring over $15 billion in assets under management. The company is recognized globally for overseeing more than 400 hotels across key regions including North America, Europe, the Caribbean, and Latin America. With three decades of innovation in the hospitality sector, Highgate Hotels stands at the forefront of property development, management, and strategic disposition. Renowned for its expert guidance throughout all phases of the property cycle, Highgate adeptly navigates planning, development, recapitalization, and asset disposition stages to maximize investment returns and ensure sustainable growth. The... Show More
Job Requirements
- High School diploma or equivalent
- Two to three years of experience in hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Friendly and service oriented attitude
Job Qualifications
- High School diploma or equivalent
- College coursework in related field helpful
- Two to three years of progressive experience in hotel or related field preferred
- Previous supervisory experience preferred
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Friendly, courteous, and service oriented manner
Job Duties
- Inspect Room Attendant's work performance within assigned section daily to ensure standards and productivity
- Inspect VIP rooms and report availability to Front Office in absence of Housekeeping Manager
- Oversee closing of floors ensuring Room Attendants' carts are clean and restocked
- Complete and submit records of daily assignments on time
- Maintain key control and handle lost and found items per standards
- Monitor cleanliness of carts, linen closets, control closets, stairways, and landings
- Assign daily duties to Room Attendants and House Attendants
- Maintain communication with Front Office and Engineering through pager or radio
- Report progress of out-of-order rooms to Guest Services Manager
- Initiate and follow through on work orders for repairs and maintenance
- Assist with training of Housekeeping staff
- Clean rooms as needed based on business needs
- Ensure completion of biannual cleaning projects
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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