Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Highgate is a premier real estate investment and hospitality management company managing over 400 hotels across North America, Europe, the Caribbean, and Latin America, with more than $15 billion in assets under management. Established over 30 years ago, Highgate has built a reputation as an innovator in the hospitality industry. The company focuses on providing expert guidance throughout all stages of the hotel property cycle, including planning, development, recapitalization, and disposition. Their portfolio features a diverse array of bespoke lifestyle hotel brands, legacy brands, as well as independent hotels and resorts, all designed with contemporary programming and digital expertise. Highgate... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of relevant experience preferred
- Supervisory experience preferred
- Ability to stand throughout entire shift
- Strong communication skills
- Friendly, courteous, and service-oriented attitude
Job Qualifications
- High school diploma or equivalent
- College coursework in related field helpful
- At least two to three years of progressive experience in a hotel or related field preferred
- Previous supervisory responsibility preferred
- Effective verbal and written communication skills
- Ability to maintain a service-oriented manner with guests and staff
Job Duties
- Inspect Room Attendant’s work performance daily to ensure standards and productivity are met and maintained
- inspect VIP rooms and report availability to Front Office in absence of Housekeeping Manager
- oversee closing of floors ensuring Room Attendant carts are clean and restocked
- complete and submit records of daily assignments on time
- maintain key control
- handle lost and found items according to standards
- monitor cleanliness of carts, linen closets, control closets, stairways, and landings
- assign daily duties to Room Attendants and House Attendants
- carry pager or radio to maintain communication with Front Office and Engineering
- report progress of out-of-order rooms to Guest Services Manager
- initiate and follow through on work orders for repairs and maintenance
- assist with training housekeeping staff
- clean rooms as business needs dictate
- ensure completion of biannual cleaning projects
- ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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