Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
holiday leave
Pet insurance
supplemental life insurance
short-term disability
long-term disability
401K Savings Plan
Employee Discounts
Job Description
HEI Hotels and Resorts is a leading hospitality company dedicated to providing exceptional guest experiences through a commitment to service excellence, innovation, and a supportive work environment. With a diverse portfolio of upscale hotels and resorts across the United States, HEI prides itself on fostering a workplace culture that values diversity and inclusion, ensuring opportunities for candidates from all backgrounds, including U.S. military veterans. The organization places a strong emphasis on employee growth and development, offering comprehensive benefits that support the physical, mental, and financial wellness of its team members. HEI is known for its dedication to maintaining high standards... Show More
Job Requirements
- housekeeping experience preferred
- ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation
- ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Qualifications
- housekeeping experience preferred
- ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation
- ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Duties
- supervise the housekeeping staff
- providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency
- interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate
- supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
- ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
- issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
- issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
- respond to guest requests, concerns, and problems to ensure guest satisfaction
- log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction
- implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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