Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $37.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a premier hotel development and management company recognized for its excellence in the hospitality industry across the United States. The company partners with leading hospitality brands to own and operate a diverse portfolio of upscale select service, extended stay, and lifestyle hotels in key markets nationwide. Known for its operational excellence, OTO Development has been honored multiple times as Developer of the Year and acclaimed for outstanding guest service, community involvement, and sales and marketing achievements. The company fosters a professional work environment that emphasizes quality, integrity, and growth, making it a top choice for hospitality professionals... Show More
Job Requirements
- You are neat, organized, and efficient
- You have strong leadership skills and take pride in leading by example
- You have strong communication and customer service skills
- You know doing a great job can be physically challenging, but you are up for the task
- You value a job well done
- You take pride in presenting a spotless room
- You know how to pick the appropriate cleaning tool and tonic to clean just about anything
- Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time
- Little to no travel outside the property and surrounding areas
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping supervisory or leadership experience preferred
- Strong communication and customer service skills
- Ability to train and coach staff effectively
- Knowledge of cleaning chemicals and proper usage procedures
- Ability to manage and schedule staff efficiently
- Understanding of safety and security guidelines and emergency response
- Familiarity with hotel operations and guest service standards
- Attention to detail and commitment to quality
- Ability to work under pressure and adapt to changing priorities
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Conduct new employee training
- Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Participate in property safety committee and serve as an emergency responder for the location
- Manage supply inventory and monitor storage procedures and Housekeeper/House Attendant cart arrangements
- Ensure safe chemical handling and proper chemical usage procedures
- Develop work schedules and coordinate staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
- Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
- Perform or assist with cleaning duties as necessary
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure that facility complies with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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