Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. The company stands as the dominant player in major U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, while rapidly expanding its influence in Europe, Latin America, and the Caribbean. Highgate's extensive portfolio features global properties valued at over $20 billion, generating more than $5 billion in cumulative revenues. The company offers expert guidance throughout all stages of hospitality property cycles, from planning and development to recapitalization or disposition. Highgate is renowned for its creativity and capacity... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of progressive experience in hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Friendly, courteous, and service oriented attitude
Job Qualifications
- High school diploma or equivalent required
- College coursework in related field helpful
- At least two to three years of progressive experience in a hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
Job Duties
- Inspect room attendant’s work performance within assigned section on a daily basis to ensure standards and productivity levels are met and maintained
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and report their availability to the Front Office according to hotel standards
- Oversee the closing of the floors at the end of the day, ensuring room attendants’ carts are clean and restocked
- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time
- Maintain key control
- Handle items for lost and found according to standards
- Monitor cleanliness and orderliness of room attendants’ carts, linen closets, control closets, stairways and landings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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