Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Training and Development
Job Description
Home2 Suites Abilene SW is a part of the Home2 Suites by Hilton brand, a leading extended-stay hotel chain known for its commitment to comfort, cleanliness, and exceptional guest service. Located in Abilene, Texas, this hotel offers travelers a welcoming and modern environment designed to meet the needs of both business and leisure guests. The establishment emphasizes a friendly, clean, and safe atmosphere, ensuring guests have a memorable stay with all the conveniences of home combined with the professional hospitality of a top-tier hotel. The Home2 Suites Abilene SW prides itself on a dedicated team that works collaboratively to maintain... Show More
Job Requirements
- High school diploma or equivalent
- experience in housekeeping or hospitality industry
- ability to lead and supervise a team
- effective communication skills
- knowledge of cleanliness standards and safety regulations
- physical ability to inspect rooms and public areas
- availability to work full time
- ability to handle guest interactions professionally
Job Qualifications
- High school diploma or equivalent
- prior housekeeping supervisory experience preferred
- strong leadership and organizational skills
- excellent communication and interpersonal skills
- ability to train and motivate staff
- knowledge of safety and health regulations
- ability to handle guest requests and complaints professionally
- basic computer skills
- attention to detail
- ability to work flexible hours as needed
Job Duties
- Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms, and public areas
- distribute keys and work assignments to staff
- complete follow-up on vacant or occupied rooms
- assist in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels
- assist with monthly linen and supply inventory
- ensure the completion of the Housekeepers Report and communicate clean and available rooms to the Guest Services Department
- document and communicate maintenance requests to the Engineering Department
- respond quickly to guest requests in a friendly manner
- report appropriate guest complaints or requests to the appropriate department
- follow up to ensure guest satisfaction
- display a professional image at all times through appearance and dress
- follow company policies and procedures and effectively communicate them to subordinates
- conduct training classes regarding safety, security, department procedures, and service guidelines
- ensure hotel compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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