Housekeeping Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $23.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is a prominent leader in the hotel development and management industry, renowned for its commitment to excellence and strategic partnerships with top hospitality brands. The company operates a diverse portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. With a reputation built on operational excellence, exceptional guest service, and community engagement, OTO Development has earned multiple accolades including Developer of the Year awards from major brand partners, recognizing its industry leadership and dedication to quality.

As a Housekeeping Supervisor at OTO Development, you will play a crucial role in ma... Show More

Job Requirements

  • You are neat, organized, and efficient
  • you have strong leadership skills and take pride in leading by example
  • you have strong communication and customer service skills
  • you know doing a great job can be physically challenging, but you are up for the task
  • you value a job well done
  • you take pride in presenting a spotless room
  • you know how to pick the appropriate cleaning tool and tonic to clean just about anything

Job Qualifications

  • High school diploma or equivalent
  • proven leadership experience in housekeeping or related hospitality field
  • strong communication and customer service skills
  • ability to train and mentor staff effectively
  • knowledge of cleaning chemicals, proper chemical handling, and safety procedures
  • capacity to manage inventory and coordinate work schedules
  • familiarity with safety and security guidelines
  • ability to maintain professional appearance and uphold company standards
  • commitment to guest satisfaction and quality assurance
  • physical capability to perform duties associated with housekeeping supervision

Job Duties

  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
  • verify completion of laundry and inventory restocking
  • train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules, conduct new employee training
  • support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
  • follow facility safety and security guidelines, participate in property safety committee and serve as an emergency responder for the location
  • manage supply inventory and monitor storage procedures and housekeeper/house attendant cart arrangements, ensure safe chemical handling and proper chemical usage procedures
  • develop work schedules and coordinate staff work assignments in conjunction with hotel general manager or assistant general manager and facility staffing guidelines
  • conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments, perform or assist with cleaning duties as necessary
  • assist the general manager in team member selection process and provide input for associate performance reviews
  • ensure that facility complies with brand quality performance standards
  • maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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