Expotel Hospitality

HOUSEKEEPING SUPERVISOR

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $15.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

Expotel Hospitality Service is a renowned hospitality company dedicated to delivering exceptional guest experiences through superior service standards and efficient hotel operations. Known for its commitment to quality and excellence, Expotel operates a range of hotels that cater to travelers seeking comfort, convenience, and attentive service. The company prides itself on fostering a supportive work environment that encourages career growth and development for its employees. Expotel Hospitality Service places a high priority on maintaining cleanliness, guest satisfaction, and operational efficiency, ensuring a memorable stay for every guest.

The role of Housekeeping Supervisor at Expotel Hospitality Service is an essential positio... Show More

Job Requirements

  • High school diploma or equivalent
  • Two to three years of experience in hotel or hospitality field preferred
  • Ability to work flexible and long hours
  • Ability to stand for entire shift
  • Ability to exert medium physical force including lifting up to 50 pounds
  • Effective communication skills
  • Ability to handle workplace problems and prevent issues
  • Capacity to maintain composure and effectiveness under pressure
  • Willingness to comply with housekeeping standards and regulations

Job Qualifications

  • High school diploma or equivalent
  • Two to three years of progressive experience in hotel or related field preferred
  • College coursework in related field helpful
  • Previous supervisory responsibility preferred
  • Effective communication skills
  • Ability to work well in high-pressure situations
  • Initiative and problem-solving skills
  • Ability to maintain composure under pressure
  • Ability to work with financial data and basic arithmetic

Job Duties

  • Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner
  • Maintain regular attendance in compliance with Expotel Hospitality Service standards
  • Maintain high standards of personal appearance and grooming including wearing proper uniform and nametag
  • Comply with Expotel Hospitality Service standards and regulations to ensure safe and efficient operations
  • Ensure employees remain attentive, friendly, helpful, and courteous to guests, managers, and coworkers
  • Inspect room attendants' work performance daily within assigned section
  • Inspect all VIP rooms and report their availability to the front office in absence of Housekeeping Manager or Assistant
  • Oversee closing of floors ensuring room attendants’ carts are cleaned and restocked
  • Ensure daily assignment records are completed, signed, and returned on time
  • Maintain key control
  • Handle lost and found items according to standards
  • Monitor cleanliness and orderliness of housekeeping equipment and areas
  • Oversee daily assignment of duties ensuring work assignments are carried out
  • Carry active pager or radio to maintain contact with front office and engineering throughout shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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