Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Expotel Hospitality Service is a renowned hospitality company dedicated to delivering exceptional guest experiences through superior service standards and efficient hotel operations. Known for its commitment to quality and excellence, Expotel operates a range of hotels that cater to travelers seeking comfort, convenience, and attentive service. The company prides itself on fostering a supportive work environment that encourages career growth and development for its employees. Expotel Hospitality Service places a high priority on maintaining cleanliness, guest satisfaction, and operational efficiency, ensuring a memorable stay for every guest.
The role of Housekeeping Supervisor at Expotel Hospitality Service is an essential positio... Show More
The role of Housekeeping Supervisor at Expotel Hospitality Service is an essential positio... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of experience in hotel or hospitality field preferred
- Ability to work flexible and long hours
- Ability to stand for entire shift
- Ability to exert medium physical force including lifting up to 50 pounds
- Effective communication skills
- Ability to handle workplace problems and prevent issues
- Capacity to maintain composure and effectiveness under pressure
- Willingness to comply with housekeeping standards and regulations
Job Qualifications
- High school diploma or equivalent
- Two to three years of progressive experience in hotel or related field preferred
- College coursework in related field helpful
- Previous supervisory responsibility preferred
- Effective communication skills
- Ability to work well in high-pressure situations
- Initiative and problem-solving skills
- Ability to maintain composure under pressure
- Ability to work with financial data and basic arithmetic
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner
- Maintain regular attendance in compliance with Expotel Hospitality Service standards
- Maintain high standards of personal appearance and grooming including wearing proper uniform and nametag
- Comply with Expotel Hospitality Service standards and regulations to ensure safe and efficient operations
- Ensure employees remain attentive, friendly, helpful, and courteous to guests, managers, and coworkers
- Inspect room attendants' work performance daily within assigned section
- Inspect all VIP rooms and report their availability to the front office in absence of Housekeeping Manager or Assistant
- Oversee closing of floors ensuring room attendants’ carts are cleaned and restocked
- Ensure daily assignment records are completed, signed, and returned on time
- Maintain key control
- Handle lost and found items according to standards
- Monitor cleanliness and orderliness of housekeeping equipment and areas
- Oversee daily assignment of duties ensuring work assignments are carried out
- Carry active pager or radio to maintain contact with front office and engineering throughout shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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