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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.50 - $26.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Workplace wellness
Job Description
The Housekeeping Shift Supervisor role is a pivotal position within the hospitality industry, specifically crafted for a proactive individual passionate about maintaining high standards of cleanliness and guest satisfaction. This position is offered at a reputable establishment committed to excellence and superior guest services, emphasizing Four Diamond standards that embody luxury, comfort, and meticulous attention to detail. The employer is a well-established player in the hotel or resort sector, renowned for providing exceptional accommodations and tailored experiences to visitors. As a member of the Housekeeping team, the Shift Supervisor acts as a key ambassador of the brand, exemplifying the core... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or GED or high school equivalence certificate
- 1+ years as a guest room attendant or housekeeping supervisor
- proficiency in hospitality management software such as Hotsos, Opera, Infor, or similar software
- familiarity with training team members
- basic math and project planning skills
- proficient in Windows and Microsoft Office Suite
Job Qualifications
- Must be at least 18 years of age
- high school diploma or GED or high school equivalence certificate
- 1+ years as a guest room attendant or housekeeping supervisor
- proficiency in hospitality management software such as Hotsos, Opera, Infor, or similar software
- familiarity with training team members
- basic math and project planning skills
- proficient in Windows and Microsoft Office Suite
- 1+ years in a lead or supervisory role
- 3+ years in hospitality
Job Duties
- Provide exceptional guest service while following Four Diamond standards
- support and motivate team members while ensuring team responsibilities are being performed according to established departmental standards
- assist in room inventory ensuring all guest-related issues are resolved in a manner consistent with business standards
- oversee daily operations, ensuring a smooth workflow
- ensure compliance with OSHA safety, infection control, and hygiene standards
- conduct inspections in designated areas and log results, investigate issues regarding housekeeping service and equipment
- lead by example and handle any issues while keeping the housekeeping manager informed of team member and/or guest-related issues
- continuously educate the team on new techniques and products
- manage inventory and replenish all required cleaning supplies and equipment for use by the housekeeping team
- plan low-complexity projects and participate in large cleaning projects as necessary
- maintain organization of shared work areas and complete assigned duties in a timely and efficient manner
- ability to use industrial cleaning equipment and products
- report safety issues and inventory replenishments to management
- collaborate with the hotel team to ensure optimal department productivity and continuously monitor overall productivity
- maintain documentation for procedures, processes, and inventory management
- maintain accurate records of completed work
- ensure guests are satisfied with their experience through regular interaction with guests
- perform guest room attendant and/or house runner duties as necessary
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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