Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
safe work environment
Job Description
Rancho Valencia Resort is a renowned luxury resort offering world-class accommodations and services to discerning guests. Known for its exquisite attention to detail and exceptional hospitality, the resort provides a relaxing and upscale environment in which guests can enjoy premium amenities and a serene atmosphere. The resort is committed to maintaining impeccable standards in all areas, including guest rooms and public spaces, ensuring a memorable and comfortable stay for every visitor.
The Housekeeping Room Attendant plays a vital role in supporting the resort's commitment to delivering high quality guest service and maintaining a clean and welcoming environment. This position invo... Show More
The Housekeeping Room Attendant plays a vital role in supporting the resort's commitment to delivering high quality guest service and maintaining a clean and welcoming environment. This position invo... Show More
Job Requirements
- Prior housekeeping experience required
- must have flexibility weekends and holidays
- ability to learn quickly and work in fast paced position
- ability to communicate in English with vendors, guests and staff to their understanding
Job Qualifications
- Prior housekeeping experience required
- must have flexibility weekends and holidays
- ability to learn quickly and work in fast paced position
- ability to communicate in English with vendors, guests and staff to their understanding
- prior Five Diamond resort experience preferably in a resort or related field desirable
- dynamic and personable desirable
- ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standards exist
- ability to focus attention to details
- ability to maintain confidentiality of hotel guests and pertinent hotel information
- ability to ensure security of guest room access and hotel property
- ability to prioritize, organize and follow through
- ability to resolve problems using good judgment
- ability to learn quickly and work in fast paced position
- must be able to multi-task
Job Duties
- Respond promptly to requests from guests and other departments
- fill carts with supplies and transport cart to assigned area
- pick up work assignments from the Housekeeping Department and review any questions and guest room master keys
- enter guest rooms following procedures for gaining access
- replace guest amenities and supplies in rooms
- replace dirty linen and terry with clean items
- make beds and fold terry
- clean bathrooms
- clean kitchens with Rancho Valencia resort guidelines and standards
- remove trash, dirty linen, and room service items
- check that all appliances are present in the room and in working order
- straighten desk items, furniture and appliances
- dust, polish, and remove marks from walls and furnishings
- vacuum carpets and perform floor care duties
- follow Rancho Valencia Resort stay over service guidelines
- clean mirrors, windows, high and low dusting
- follow all OSHA and MSDS rules and regulations
- follow all company safety and security policies and procedures
- immediately report accidents, injuries and unsafe work environment to manager
- follow all resort policies and procedures, ensure uniform and personal appearance are clean and professional
- develop and maintain positive working relationship with others
- support team to reach common goals
- ensure adherence to quality, expectations and standards
- identify, recommend, develop, and implement new ways to increase organizational, efficiency, productivity, quality, safety, and/or cost-savings
- actively participate in Safety Programs and abide by all injury reporting and safety behavior
- participate in and support hotels efforts towards community service, sustainability and environmental initiatives
- perform other duties as directed, developed or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: