The Umstead Hotel & Spa logo

The Umstead Hotel & Spa

Housekeeping Room Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Referral program
Tuition Reimbursement
Vision Insurance

Job Description

The Umstead Hotel and Spa in Cary, North Carolina is a distinguished luxury hotel known for its impeccable service, serene environment, and outstanding amenities. Established in the heart of Cary, this hotel is celebrated for providing guests with a tranquil retreat characterized by elegant accommodations, exquisite dining, and a full-service spa. The Umstead prides itself on maintaining high standards of hospitality, offering personalized service that anticipates and meets the needs of every visitor. As a member of the distinguished LEED Gold certified hotels, The Umstead combines eco-friendly practices with luxurious comfort, making it a premier destination for travelers seeking both... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of cleaning experience preferred
  • Ability to follow safety and hygiene standards
  • Good physical stamina and ability to perform repetitive tasks
  • Strong attention to detail and guest service skills
  • Ability to work flexible schedules including weekends and overtime
  • Punctuality and reliability

Job Qualifications

  • High school diploma or equivalent
  • Preferred one year of cleaning or housekeeping experience
  • Ability to maintain high standards of cleanliness and attention to detail
  • Strong communication skills and customer service orientation
  • Ability to work independently and as part of a team
  • Commitment to punctuality and reliability
  • Willingness to work flexible hours including weekends and overtime

Job Duties

  • Practice safety standards at all times including constant awareness of safety hazards and report to appropriate departments
  • Follow all training procedures set forth by hotel and OSHA requirements
  • Follow all Loss Prevention procedures regarding guest property with absolute respect
  • Report to work on time and according to posted schedule including proper clocking in/out and PTO requests
  • Respond to any reasonable task as assigned by supervisor or manager
  • Attend mandatory hotel or departmental meetings
  • Respond to all guest requests appropriately, efficiently within the time allotment, remaining alert, courteous, and helpful
  • Keep work cart orderly and properly stocked at all times
  • Inspect room linens before placing in rooms
  • Check all equipment prior to and after use to ensure proper working order and complete engineering reports as needed
  • Ensure thorough cleanliness and sanitation of guest rooms, including bathrooms, balconies, and room furnishings
  • Comply with the hotel's luxury service standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.