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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Retirement Plan
Paid vacation
paid sick days
Job Description
Sonesta International Hotels is one of the largest and fastest-growing hotel companies in the United States, ranking as the eighth largest in the nation. Established with a strong commitment to hospitality, Sonesta offers a dynamic blend of full-service and focused hotels across major cities, boasting a diverse portfolio of owned, managed, and franchised properties. With over 1,000 locations spanning eight countries, Sonesta delivers consistent quality, value, and memorable experiences that connect with guests on a personal level. This expansive network allows Sonesta to be present wherever travelers want to be, making it a household name in the hospitality industry.Show More
Job Requirements
- some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent english is preferred
- basic reading, writing and mathematical abilities are preferred
- frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- will be required to regularly use commercial cleaning chemicals
- will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent english is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
- ability to carry, lift or pull items weighing up to 75 pounds
- ability to frequently stand up, bend, climb, kneel, and move about the facility
Job Duties
- deliver on the promise of sonesta service in all interactions with guests and clients according to the sonesta g.u.e.s.t. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- operate washers and dryers according to hotel standards and manufacturers’ guidelines
- receive soiled linens and inspect for damaged or stained items
- fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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