Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.50
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Paid Time Off
Career advancement opportunities
Comprehensive health benefits
Additional employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Established as a leader in the hospitality industry of corporate America, RAM Hotels manages a portfolio of well-known midscale hotel brands across key markets in Alabama and Georgia. Renowned for its commitment to excellent guest services and continuous adaptation to market demands, this company strives to redefine the hospitality landscape by delivering exceptional guest experiences in every aspect of the business. RAM Hotels is not just a workplace but a family, welcoming team members who are passionate about hospitality and eager to contribute to the company’s... Show More
Job Requirements
- High-school graduate or equivalent
- minimum six months work-related experience in hospitality or janitorial preferred
- ability to follow directions
- must be flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- must be able to lift up to 40 lbs
- must adhere to grooming and appearance standards
- must be dependable
- ability to express compassion and remain composed under pressure
- must complete additional training as required
Job Qualifications
- High-school graduate or equivalent
- a minimum of six months work-related experience preferably in hospitality or janitorial services
- excellent customer service skills
- previous experience in the hospitality industry preferred
- previous experience as a housekeeper, room attendant or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- ability to express compassion while remaining composed
- ability to remain calm and focused while working under pressure
- must adhere to grooming and appearance standards in alignment with uniform
- must be dependable
- promote the property by demonstrating a top-notch attitude toward guests
- embrace and respect diversity and multi-cultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries
- resolve guests' complaints to ensure guests satisfaction
- complete all required brand specific training as directed by Executive Housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to: making beds
- dust television, pictures and furniture
- sweep and/or vacuum floors and carpets
- clean windows and mirrors
- clean the bathroom and empty trash containers
- clean the closet
- clean and disinfect telephones daily
- replenish amenities
- remove dirty bed linen and replace with clean linen
- realign furniture to the floor plan
- check and secure room when finished
- clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift
- update and submit room assignment sheet
- be familiar with the lost and found policy of the hotel
- take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper
- perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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