Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.75
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Comprehensive health benefits
Advancement opportunities
Paid vacation
employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Over the years, RAM Hotels has established itself as a leader in the hospitality industry by managing several well-known midscale hotel brands across key markets in Alabama and Georgia. The company is known for its commitment to exceeding guest expectations and continuously improving the perception of the hospitality industry. RAM Hotels prides itself on creating an excellent work environment that fosters growth, teamwork, and professional development. Employees at RAM Hotels are not just staff members; they are considered part of the RAM Hotels family, where individual... Show More
Job Requirements
- Ability to express compassion while remaining composed
- ability to remain calm and focused under pressure
- promote the property by demonstrating a positive attitude toward guests
- anticipate guests needs and be proactive
- be a positive representation of the property
- embrace and respect diversity and multicultural environments
Job Qualifications
- High-school graduate or equivalent
- minimum of six months work-related experience preferably in hospitality or janitorial services
- excellent customer service skills
- previous hospitality industry experience preferred
- previous experience as housekeeper/room attendant or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- flexibility to work varied schedules
- physical ability to walk, bend, stand for long periods and lift up to 40 lbs.
- dependable
- adherence to grooming and appearance standards
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit
- respond promptly
- be familiar with property location, amenities, and local attractions
- resolve guest complaints to ensure satisfaction
- complete all brand specific and health and safety training
- adhere to property brand standards
- know fire alarm and evacuation procedures
- prepare guest rooms for cleaning including making beds, dusting, sweeping, vacuuming, cleaning bathrooms, emptying trash, replenishing amenities, and realigning furniture
- clean and restock supply cart
- update and submit room assignment sheets
- follow lost and found policy
- submit lost items immediately to Executive Housekeeper
- perform other necessary tasks to exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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