Housekeeping Room Attendant

Lewisville, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Day Shifts

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k

complimentary shift meal

employee discount

Job Description

Fairmont Dallas is a prestigious hotel nestled in the vibrant Arts District of downtown Dallas. Known for its elegant ambiance and exceptional service, this luxury hotel boasts 545 beautifully appointed guestrooms and suites. The hotel features over 73,000 square feet of flexible meeting space, making it a premier destination for a variety of events including civic gatherings, social occasions, cultural events, conventions, and corporate meetings. With a rich history spanning more than 50 years, Fairmont Dallas has established itself as a cornerstone of hospitality in the area, consistently delivering memorable experiences to guests from around the world.

Working at Fa... Show More

Job Requirements

high school diploma or equivalent
minimum 1 year experience in housekeeping or related field
knowledge of cleaning chemicals and their proper use
ability to follow safety and sanitation guidelines
strong attention to detail and organizational skills
good communication skills
ability to handle guest complaints professionally
physical stamina to perform cleaning tasks
availability to work flexible hours including weekends and holidays

Job Qualifications

high school graduate or equivalent vocational training
fluency in second language, preferably Spanish
previous training in guest relations
previous experience in hospitality industry, preferably housekeeping in a 4 or 5 star/diamond luxury market
1-year prior experience in cleaning hotel guest rooms
knowledge of proper chemical handling
some English required
fluency in English, both verbal and non-verbal, is preferred

Job Duties

maintain complete knowledge of and comply with all departmental policies, service procedures, standards
maintain complete knowledge of correct maintenance and use of equipment
anticipate guests' needs, respond promptly and acknowledge all guests
maintain positive guest relations at all times
be familiar with all hotel services, features and local attractions to respond to guest inquiries accurately
resolve guest complaints, ensuring guest satisfaction
monitor and maintain cleanliness, sanitation and organization of assigned work areas
use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
clean guest rooms by category priority
transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
service assigned guest rooms
remove all dirty terry and replace with clean par to designated layout
remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
replace facial, toilet tissue and bathroom amenities in correct amount and location
inspect condition of bathrobes and replace soiled or damaged ones
remove dirty bed linen and make up bed with clean linen
make up sofa bed
replace laundry bags and slips
clean closets and door tracks on checkout rooms, removing dust and debris
ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack
dust and polish all furniture
realign furniture to floor plan
open all drawers/doors in checkout rooms and remove items left by guest
dust inside
check under bed(s), chairs and sofa for debris and remove if present
inspect condition of all furniture for tears, rips or stains
report any damages to the supervisor
remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
dust pictures, frames and mirrors
remove dust and debris on television, clock radio, remote control and cable box
set correct time on clock
correct TV channel
correct movie guide insert
clean all lamps and light switches
check for proper working order
remove dust, spots and smears from windows, ledges and frames
remove dust, grease and smears from telephones and reposition properly
empty liquid from ice bucket and clean all surfaces dry
remove dust, smudges and spills from mini bar
ensure it is plugged in and securely locked
remove dust on drapes weekly and realign to correct position daily
inspect condition of amenities in desk, drawers and guest service directory
replace designated amounts at proper locations within the room

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: