Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Crowne Plaza Lansing is a well-established hotel within the hospitality industry, known for providing high-quality accommodations and superior guest experiences. The hotel prides itself on maintaining a welcoming and pristine environment for its guests, ensuring that every stay is comfortable and enjoyable. With a commitment to service excellence, the Crowne Plaza brand is recognized internationally for its dedication to both guest satisfaction and employee development. The hotel operates efficiently through a collaborative team approach, fostering a positive workplace culture that values integrity, respect, and professionalism. Crowne Plaza Lansing is dedicated to creating memorable stays for travelers by offering modern amenities,... Show More
Job Requirements
- A high school or equivalent education is preferred
- prior cleaning or hospitality experience is preferred
- due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
- attendance at all scheduled training sessions and meetings are required
- upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the hotel’s facilities
- associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment
Job Qualifications
- Basic reading, writing, and math skills
- ability to perceive and detect uncleanliness, soiled surfaces, and stains
- ability to work a flexible schedule including nights, weekends and/or holidays
- ability to work independently
- ability to engage with guests and answer questions
- communication skills, written and verbal, in the primary languages used in the workplace
- ability to navigate and use necessary software and applications
Job Duties
- Clean and maintain common areas of the hotel including vacuuming, dusting, sweeping and mopping public elevators and landings, service elevators and landings, public restrooms, stairwells, pool and fitness center, and other areas as assigned
- clean and maintain associate locker rooms including sweeping and mopping floors, sanitizing, vacuuming, and dusting
- assist with deep cleaning projects and turndown duties
- remove trash from public areas inside and outside
- remove litter from parking lot and surrounding areas within the property
- work as part of a team and communicate with other departments to ensure excellent quality and service
- stock, organize, and maintain linen closets and supply rooms
- assist other housekeeping associates when necessary
- respond to guest requests and act to ensure guest satisfaction
- engage with guests and fellow associates using D.A.R.E. to Connect behaviors
- handle and store chemicals according to hotel regulations and local legislative requirements
- immediately report any health and safety incident, security breaches, or suspicious behavior to the supervisor
- may assist with other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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