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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
employee recognition programs
Job Description
The Ritz-Carlton New Orleans is a prestigious luxury hotel located at 921 Canal Street in the vibrant city of New Orleans, Louisiana. Known worldwide for its impeccable service and elegant accommodations, The Ritz-Carlton is part of Marriott International's portfolio of distinguished brands. This renowned establishment prides itself on providing exceptional hospitality experiences that guests remember long after their stay. With over 100 award-winning hotels globally, The Ritz-Carlton has built a reputation as a leader in the luxury hotel sector by consistently setting the gold standard in service excellence, attention to detail, and guest comfort.
The Housekeeping & Laundry Depa... Show More
The Housekeeping & Laundry Depa... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year related work experience
- ability to work evening or flexible shifts
- ability to stand, sit or walk for long periods
- ability to lift, move or push up to 10 pounds independently
- compliance with company safety rules
- professional personal appearance
- confidentiality maintenance
- strong communication skills
- ability to use computers for job functions
Job Qualifications
- High school diploma or equivalent
- at least 1 year of related work experience
- knowledge of housekeeping operations
- strong communication skills
- ability to work effectively in a team
- computer literacy
- ability to handle multiple tasks
- commitment to high standards of cleanliness and service
- familiarity with safety procedures
- attention to detail
- professional appearance
- customer service orientation
Job Duties
- Prepare room availability reports
- verify room status and manage discrepancies
- prioritize room cleaning and update room status for departing guests
- assist in managing daily housekeeping activities
- coordinate efforts between housekeeping, engineering, front desk, and laundry departments
- document and resolve room discrepancies with the front desk
- prepare and distribute assignment sheets and work boards
- manage the "Do not disturb" list and ensure timely cleaning of vacant dirty rooms
- assign urgent and previously undisturbed rooms
- complete required housekeeping paperwork
- comply with company safety policies and procedures
- report maintenance, safety risks, accidents or injuries
- maintain professional appearance and confidentiality
- greet guests according to company standards and anticipate their needs
- ensure quality standards are met
- foster positive working relationships and support team goals
- communicate clearly with colleagues
- accurately prepare and review written documents
- use computer systems for work-related information
- stand, sit or walk for prolonged periods
- move objects weighing up to 10 pounds
- perform other reasonable duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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