Housekeeping Manager - Temecula KOA at Vail Lake Resort
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $1.00
Work Schedule
Standard Hours
Benefits
subsidized health insurance
simple IRA
Paid vacation
Paid Time Off
Employee Discounts
Job Description
Kampgrounds Enterprises, Inc is a respected third-generation family business with deep roots in the Outdoor Hospitality sector. Known for its commitment to owning and operating award-winning campgrounds, the company has built a strong reputation over many decades by placing a high value on exceptional customer service. Kampgrounds Enterprises aims to be recognized as one of the premier campground operators in the United States. The company’s mission centers around providing families and individuals with extraordinary outdoor experiences where they can create lasting memories around the campfire and enjoy the beauty of nature in a welcoming and well-maintained environment.
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Job Requirements
- Proficient in Microsoft Office and other internet applications
- Tourism, customer service, hospitality experience or like leadership experience in department
- Experience in housekeeping of at least 2 years
- Ability to lift 50 lbs
- Sit/stand for long periods of time
- Hold a valid driver’s license
- Proficient in English
Job Qualifications
- Proficient in Microsoft Office and other internet applications
- Tourism, customer service, hospitality experience or like leadership experience in department
- Experience in housekeeping of at least 2 years
- Ability to lift 50 lbs
- Sit/stand for long periods of time
- Hold a valid driver’s license
- Proficient in English
- Bilingual is valued
- Organized
- Ability to communicate well with staff for directives and tasks
Job Duties
- Attend weekly Department Head meetings
- Meet with AGM individually once per week
- Help disseminate information on project plans, policy changes and other information to individual teams
- Effectively create a weekly staffing schedule that reflects the occupancy for effective cost control for all accommodation units
- Approval of department time sheets
- Help facilitate all trainings for department staff
- Create schedule for daily cleaning of all buildings and accommodation units
- Complete inventories and maintain supplies for custodial and accommodation needs
- Report all repairs or safety concerns to AGM
- Develop and implement linen plan for deluxe accommodations that helps to control cost through monthly inventories
- Operate the department to ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations, and CAL/OSHA standards
- Open the housekeeping area and create Break Out Boards
- Recruitment and hiring of staff for department
- Orientation and training of new hires and assist with completion of HR tasks
- Train all housekeeping staff and supervisors to deliver the best product at the highest cleanliness standards
- Ensure that all housekeeping staff are efficiently working, and staff is fully equipped with the supplies they need to maintain the standards of cleanliness
- Assist with or conduct employee disciplinary actions when needed
- Conduct bi-annual or quarterly department employee reviews
- Coordinate with fellow department heads to ensure units are ready for guest arrival when needed
- Inspect accommodations for cleanliness and compliance
- Available cover shifts for the department as necessary
- Help resolve and coordinate customer service recovery
- Communicate directives and assign tasks to staff with professionalism
- Ensure all emergency procedures are understood and followed by all staff
- Interact with guests and staff in a professional and courteous manner
- Adhere to company purchasing policy
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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