Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Savings Plan
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company dedicated to providing exceptional lodging experiences across its portfolio of properties. As a reputable hotel management company, Crestline Hotels & Resorts emphasizes a strong commitment to quality service, guest satisfaction, and operational excellence. Renowned for cultivating a supportive and empowering work environment, Crestline values its associates and strives to foster career growth and development within the hospitality industry. With a focus on innovation and customer-centric solutions, Crestline Hotels & Resorts manages a diverse range of branded and independent hotels, ensuring each location operates efficiently while upholding the highest standards in accommodations... Show More
Job Requirements
- High school graduate or general education degree (GED)
- 2-3 plus years of experience in housekeeping management preferred
- Basic computer skills needed
- Familiarity with Microsoft Office preferred
- Experience with hotel information systems preferred
Job Qualifications
- High school graduate or general education degree (GED)
- 2-3 plus years of experience in housekeeping management preferred
- Basic computer literacy
- Effective leadership and team management skills
- Strong communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Knowledge of cleaning chemicals and equipment
Job Duties
- Inspect work performed to ensure that it meets specifications and established standards
- Plan and prepare employee work schedules
- Perform or assist with cleaning duties as necessary
- Investigate complaints about service and equipment, and take corrective action
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
- Check equipment to ensure that it is in working order
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
- Instruct staff in work policies and procedures, and the use and maintenance of equipment
- Order and purchase equipment and supplies and issue supplies and equipment to workers
- Forecast necessary levels of staffing and stock at different times, in order to facilitate effective scheduling and ordering
- Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals
- Confer with staff in order to resolve performance and personnel problems, and to discuss company policies
- Establish and implement operational standards and procedures for the department
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
- Select and order or purchase new equipment, supplies, and furnishings
- Recommend changes that could improve service and increase operational efficiency
- Maintain required records of work hours, budgets, payrolls, and other information
- Screen job applicants, and hire new employees
- Supervise in-house services such as laundries, dry cleaning, and/or valet services
- Advise the front office of rooms ready for occupancy
- Perform financial tasks such as estimating costs, and preparing and managing budgets
- Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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